CINCINNATI–(BUSINESS WIRE)–CBTS, a pacesetter in IT options for communications, cloud computing, networking, security, and technology consulting, proclaims choice by Frost & Sullivan as a high quadrant firm in hosted IP telephony companies and UCaaS for the North American Market. This yr marks the third yr in a row that CBTS has topped the Frost Radar Report.
The 2022 Frost Radar Report, a trusted supply of market analysis within the IT subject, describes the improvements deployed by CBTS to keep up and speed up development. By leveraging expertise throughout applied sciences such because the Cloud, infrastructure, communications, and different areas, CBTS creates customized options for its purchasers. One other differentiator is its use of third-party applied sciences starting from Hosted Unified Communications by way of Cisco Webex Calling to Microsoft Groups Voice calling techniques akin to Direct Routing and Operator Join.
Advantages of an built-in UCaaS answer embody:
- Improved system uptime and enterprise-wide visibility.
- Higher community speeds and boosted knowledge safety.
- Excessive scalability, with agile options to ramp up or down at a second’s discover.
- Entry to collaboration instruments akin to video calling, safe chat, and file sharing.
- Decreased burden on IT departments.
“CBTS stays one in every of Cisco’s high companions worldwide and a number one UCaaS supplier for retail, healthcare, state and local government, and education (SLED) verticals. CBTS differentiates itself from rivals with its broad experience and talent to tailor options to companies’ particular wants by using a extremely consultative strategy,” stated Elka Popova, VP and Senior Fellow, Digital Transformation at Frost & Sullivan. “CBTS is poised for development on account of their dedication to their multiplatform UCaaS portfolio together with Cisco Webex Calling and Microsoft Teams Voice.”
Frost & Sullivan studies that integrating know-how platforms that characteristic UCaaS, Contact Center as a Service (CCaaS), and different communication techniques disrupts legacy communication workflows. Solely by delivering environment friendly, built-in techniques will suppliers be capable to capitalize on next-generation communications techniques. With workplaces unfold throughout 5 nations, CBTS is uniquely positioned to assist purchasers maximize the advantages of Unified Communications companies. Demand for digital transformation is at an all-time excessive as a result of impression of the worldwide pandemic, and CBTS is effectively suited to fulfill that demand by way of its UCaaS choices and portfolio of know-how options.
“Our staff is thrilled to be acknowledged by Frost & Sullivan for the third straight yr,” stated Brandon Bowman, Senior Vice President of Strategic Companies – Cloud, Communication, and Safety practices at CBTS. “CBTS will proceed to construct partnerships and deploy our vetted methodology for managing giant transformation initiatives. Whether or not by way of the automobile of Microsoft Groups Voice or Cisco’s Webex Calling, our deep expertise in communications permits us to create extremely custom-made options for every consumer.”
About CBTS
CBTS serves enterprise and midmarket purchasers in all industries throughout the USA and Canada. CBTS combines deep technical experience with a full suite of versatile know-how options – together with Utility Modernization, Managed Hybrid Cloud, Cyber Safety, Unified Communications, and Infrastructure options. From creating and deploying fashionable purposes and the safe, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers complete enterprise outcomes for its purchasers’ transformative enterprise initiatives. For extra data, please go to www.cbts.com.
